Sewing Collection Inc. (SCI) delivers quality and best-priced packaging products across the United States through our nationwide network and locations. UPS, USPS, and SEKO are our trusted partners to reach every corner of the nation and get your products delivered hassle-free. Additionally, depending on varied factors, we undertake deliveries between a 60-80-mile radius ourselves.
With free shipping and the option to choose among shipping partners based on your requirements, our goal is to give you a super-convenient and seamless experience throughout.
Available Shipping Options
| Shipment Weight | Shipping Partners & Options | Shipment Service | Number of Business Days |
|---|---|---|---|
| ≤ 70 lbs | USPS: LTL/Freight | USPS Ground Advantage™ | 2-5 Business Day |
| < 150 lbs | UPS: LTL/Freight | Ground | 1-5 Business Days |
| < 150 lbs | UPS: LTL/Freight | 2nd Day Air® | 1-2 Business Days |
| < 150 lbs | UPS: LTL/Freight | Next Day Air® | 1 Business Day |
| ≥ 150 lbs | SEKO: Non-Parcel | Non-Parcel Standard Delivery (Curbside Delivery) | 1-5 Business Days |
| ≥150 lbs | SEKO: Non-Parcel | Non-Parcel Premium Delivery (Inside Delivery & signature) | 1-5 Business Days |
Calculating Shipping Expense
Shipping charges vary depending on the weight and/or dimensions of your order(s); coupled with the shipping service provided by the Carrier.
You can check the shipping charges on your shipment by:
Missing or Lost Packages
If you did not receive your merchandise or if you are missing merchandise, please let us know within 5 days of the date your order was delivered/received. If you do not report within 5 days, we will not be able to issue a refund. Please report it by sending an email to e-order@scicorporate.com
Where are you located and what are your hours of operation?
SCI headquarters and eCommerce operations are based out of Vernon, California. Our dedicated customer service team is available from Monday through Friday, 7:30 AM to 5:30 PM (Pacific Standard Time).
When will I get my order delivered after I place it?
Your delivery schedule will depend on your order, the shipment service, the shipment partner you select, and the time of your order. Delivery options are available when you place your order where you can choose between next-day delivery to deliveries within 5 days.
What are the delivery charges/shipping expenses?
Your shipping/delivery expense varies depending on the weight of your shipment and its dimensions (when applicable); coupled with the carrier (USPS, UPS, SEKO) and shipping service you select.
How can I track my shipment?
To track your shipments, go to the Orders section under My Account. Alternatively, you can click on the order number in your Order Confirmation email to get the status of your delivery. You can also email us for your order status at: e-order@scicorporate.com
When will you ship my order?
Our focus/goal is to process orders within 1 to 2 business days for parcel shipping that involves “stock products.” In instances where a customer is placing a bulk order and/or an order for customized products (that will involve customer-oriented manufacturing), the date/time your order will be shipped will be determined on a case-by-case basis. In such instances, please complete our Request-A-Quote Form to get started or email us at: e-quote@scicorporate.com
What happens if my order is delayed?
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated delivery date.
What if I receive a damaged product?
SCI is passionate about offering our valued customers high-quality packaging products. Our team implements thorough quality assessment/checks to ensure your product(s) are delivered in good condition. In case you’re not entirely satisfied with the products you receive or your experience, you can reach out to us at e-order@scicorporate.com.
You can also initiate a return request. You can return our products for full credit (less shipping) within 30 days, subject to terms and conditions. For further information, please visit: https://www.sewingcollection.com/shipping-returns/
Can I change my delivery address?
You have the option to modify the delivery address before we ship your order. To do so, please send an e-mail to: e-order@scicorporate.com. We will address your request during our hours of operation. Our business hours of operations are Monday through Friday from 7:30 AM to 5:30 PM (Pacific Standard Time).
